Privacy Policy

1. Introduction

SASS-E (Synthetic Adaptive Synaptic System - Entity) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered personal assistant platform, including our website, mobile applications, progressive web applications (PWAs), and related services (collectively, the "Service").

This Privacy Policy applies to all users of the Service and should be read in conjunction with our Terms and Conditions. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

We collect several types of information from and about users of our Service to provide, maintain, and improve our offerings.

2.1 Information You Provide Directly

2.2 Information Collected Automatically

We automatically collect device information, usage information, location data (with permission), and log data when you use the Service. We also use cookies and similar tracking technologies to collect information about your browsing activities.

2.3 Information from Third-Party Sources

If you connect wearable fitness devices, health apps, or smart home devices to your SASS-E account, we receive data from those services in accordance with your authorization settings.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve the Service, personalize your experience, generate AI-powered recommendations, communicate with you, analyze usage patterns, ensure security, prevent fraud, and comply with legal obligations.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data based on:

• Consent: When you authorize us to access specific data or enable certain features
• Contractual Necessity: To perform our contract with you and provide the Service
• Legitimate Interests: For service improvement, analytics, security, and fraud prevention
• Legal Obligations: To comply with applicable laws and regulations

5. How We Share Your Information

We share your information only with service providers who perform functions on our behalf, in business transfers, when required by law, with your consent, or as aggregated/anonymized data that cannot identify you.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information, including encryption, access controls, security monitoring, and employee training. However, no method of transmission over the Internet is completely secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Account data is retained while your account is active and for 90 days after deletion. Usage data is retained for 24 months. Financial records are retained for 7 years. Voice recordings are typically processed in real-time and deleted immediately after transcription.

8. Your Privacy Rights

Depending on your location, you may have rights including:

• Right to Access: Request access to your personal information
• Right to Rectification: Request correction of inaccurate information
• Right to Erasure: Request deletion of your personal information
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete your information, the right to opt-out of sale (we do not sell your information), and the right to non-discrimination.

Categories of Personal Information We Collect

10. Children's Privacy

The Service is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Cookie Policy

We use cookies and similar tracking technologies to collect and store information about your preferences and usage. We use essential cookies (necessary for functionality), performance and analytics cookies (to measure and improve the Service), functional cookies (for personalization), and targeting/advertising cookies (for relevant advertisements).

You can control and manage cookies through your browser settings. Disabling cookies may affect the functionality of the Service.

12. International Data Transfers

SASS-E is based in the United States, and your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. When we transfer personal information from the EEA, UK, or Switzerland, we implement appropriate safeguards such as Standard Contractual Clauses.

13. Automated Decision-Making and Profiling

We use automated decision-making and profiling technologies to provide personalized recommendations, insights, and coaching through our AI-powered features. You have the right to object to automated decision-making and request human review of automated decisions.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated Privacy Policy on the Service, sending you an email notification, and displaying a prominent notice when you log in.

15. Contact Us

16. Acknowledgment